7 July 2014
Geoffrey Clifton-Brown (The Cotswolds) (Con): My right hon. Friend is absolutely right. She and the Department have simplified the system, making it easier for recipients to understand what they can do to claim benefit. Above all, if they are capable of working, they should be in work. In contrast, the Labour party made the system so byzantine that our constituents had to appeal constantly to get the answers they wanted.
 
Esther McVey: My hon. Friend is spot on. Not only was it complex, but people sometimes did not know whether to take a job. People were locked into a life of benefits because they did not know if they would have been better off working. We are changing that.